Category Archives: Leaseweb

Leaseweb storing? Actuele Leaseweb storingen en onderhoud

13 aug

Easynet Network Issues [UPDATE]

Time: August 2nd 2011 11:23:00(CEST)
Expected Downtime: Unknown

Location: Easynet

Affected IP ranges: 85.17.32.0/19, 85.17.96.0/20, 85.17.112.0/21, 77.235.32.0/24

Reason: Under investigation

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Dear Customer,

At the moment we experience some troubles in (part of) our network.
We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE]
Service is fully restored, we are still investigating what have caused the problems

[UPDATE2]
The issue was caused by a loop on the network.

13 aug

Evoswitch network issues [Update]

Time: July 31st 2011 04:50:00(CEST)
Expected Downtime: 15 minutes / Unknown

Location: Evoswitch

Affected IP ranges:

Reason: DDOS

Issue: Packetloss on the network

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Dear Customer,

We just had some issues in part of our Evoswitch network. Currently the issues seems to be resolved however we are investigating what caused the issues. When you have further information we will update the page. When you still have issues please contact Technical Support about this.

Regards,
LeaseWeb BV

[UPDATE]
The cause for the issues have been found. It appeared that there was a big DDOS on the network causing these issues. For now the IP address(es) have been null-routed so the issues will be resolved.

23 jul

Router outage. [Update]

Time: July 23rd 2011 13:14:00(CEST)
Expected Downtime: Unknown

Location: Evoswitch

Reason: Under investigation

*******************************

Dear Customer,

At the moment we experience some troubles in (part of) our network.

Affected IP ranges:

95.211.128.0/22
95.211.132.0/23
82.192.91.0/24

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.
Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 13:18]

The router is back online, and all servers are reachable again.
The crash is being investigated.

16 jul

Leaseweb Germany Core Router reboot [Update]

Startdate: July 22nd 2011 08:00:00(CEST)
Enddate: July 22nd 2011 09:00:00(CEST)

Dear customer,

During this maintenance window we will Power Cycle one of the Core Routers for Leaseweb Germany due to a possbile memory leak.
Due to redundant routers there should only be very short interruptions while alternate routing paths are chosen.
The maintenance will take place between 8:00 and 9:00 CEST (UTC+2) on the 22th of July 2011.

Kind regards,
Leaseweb NOC

15 jul

LeaseWeb Nameserver migration

Startdate: July 21st 2011 07:00:00(CEST)
Enddate: July 21st 2011 08:30:00(CEST)

Maintenance announcement

Platform: Authoritative Nameservers (DNS)

Dear Customer,

On the morning of 21-07-2011 between 07:00 and 08:30 we will migrate our current DNS platform to a new and improved version. During the migration DNS records cannot be changed in the Self Service Center.

If you have any questions, please contact our support department on [email protected]

Kind regards,

LeaseWeb support

13 jul

Ddos on shared webhosting [Update]

Time: July 13th 2011 20:00:00(CEST)
Expected Downtime: Unknown

Affected IP ranges: 95.211.13.70

Reason: dDOS

Dear customer,

At the moment we experience some troubles in (part of) Linux Webhosting service.

Due to a dDOS attack, websites hosted on our server ‘95.211.13.70’ are currently

unavailable.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

[update 21:20] The server has been stabilized and the services are available again. The attack is ongoing, but for now under control.

08 jul

Telecity2 core router software upgrade

Startdate: July 19th 2011 06:00:00(CEST)
Enddate: July 19th 2011 07:00:00(CEST)

Dear customer,

During this maintenance window we will upgrade the software on the core router at telecity.

Due to redundant routing engines there should only be very short interruptions while alternate routing paths are chosen.

The maintenance will take place between 6:00 and 7:00 CEST (UTC+2) on the 19th of July 2011.

Kind regards,

Leaseweb NOC

08 jul

Express cloud platform

Time: July 7th 2011 20:55:00(CEST)
Dear Customer,

At the moment we experience some troubles with our express cloud platform. The SSC reboot function is not working at the moment due to this.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

[UPDATE]

We have to reboot some of the cluster nodes so your VPS may be rebooted.

[UPDATE #2]

All servers should be reachable again if your server isn’t working please contact [email protected].

07 jul

Express cloud platform [Update]

Time: July 7th 2011 18:45:00(CEST)
Dear Customer,

At the moment we experience some troubles with our express cloud platform. The SSC reboot function is not working at the moment due to this.

We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

[UPDATE]

We have to reboot some of the cluster nodes so your VPS may be rebooted.

05 jul

Evoswitch high volume router upgrade

Startdate: July 12th 2011 06:00:00(CEST)
Enddate: July 12th 2011 07:00:00(CEST)

Dear customer,

During this maintenance window we will upgrade the software on one of our high volume routers at Evoswitch in Haarlem. The maintenance will take place between 6:00 and 7:00 CEST (UTC+2) on the 12th of July 2011.

You may see up to 15-20 minutes downtime.

Affected IP ranges:

62.212.82.0/23

62.212.85.0/24

82.192.84.0/24

82.192.94.0/23

83.149.70.0/23

83.149.124.0/22

85.17.24.0/21

95.211.136.0/21

212.7.212.0/23

2001:1AF8:4000::/40

Kind regards,

Leaseweb NOC