Category Archives: Leaseweb

Leaseweb storing? Actuele Leaseweb storingen en onderhoud

01 jul

Linux webhosting maintenance

Startdate: July 5th 2011 08:30:00(CEST)
Enddate: July 5th 2011 12:00:00(CEST)

Start window: Tue 05 July 2011 08:30

End window: Tue 05 July 2011 12:00



Dear customer,



Tuesday 5th of Juni we have our bi-weekly maintenance on our hosted systems. This time we update our linux systems.



Maintenance will be performed on:

– All servers within Linux webhosting, Gold, Bronze, Silver

– All servers for MySQL hosting

– All servers of the Mail platform



The services will be interrupted between 8:30 and 12:00 CET for short periods of time due to eventual reboots.



Shared hosting customers are using a fully managed shared platform. In order to guarantee best possible uptime and performance we have to do regular maintenance. We have pinned a fixed maintenance window each 2nd and 4th Tuesday of the month from 08:30 till 12:00 CET. During these hours we perform updates and schedule maintenance including reboots resulting in short outages.



The 2nd Tuesday we will perform updates for our windows platforms only. (Webhosting, Hyper-V) The 4th Tuesday we perform updates for our linux-based platforms. (Webhosting, DNScaches, Mail, CDN)



Any questions regarding this maintenance? Please contact [email protected]



Kind regards,



LeaseWeb support

01 jul

Mail platform maintenance

Startdate: July 10th 2011 03:00:00(CEST)
Enddate: July 10th 2011 06:00:00(CEST)

Dear Customer,



On the night of 10-07-2011 we will perform maintenance on parts of our mailplatform.

Between 03:00 and 06:00 you can expect a error when accessing your emailbox. Mail received during the maintence will be delivered after the maintencense is completed.



If you have any questions, please contact our support department on [email protected]



Kind regards,

LeaseWeb support

01 jul

Router blade crash

Time: July 1st 2011 17:45:00(CEST)
Location: Frankfurt/Wuppertal

Reason: Hardware/software failure

*******************************



Dear Customer,



One of the blades of our peering router in Frankfurt crashed. The crash was probably caused by a software bug. The blade rebooted and it is up again.

There could be possible temporary packet loss to some destinations. Most of the traffic was not affected.



We are investigating the cause of the crash.



Regards,

LeaseWeb BV

29 jun

Evoswitch high volume router upgrade [Update]

Startdate: June 29th 2011 06:00:00(CEST)
Enddate: June 29th 2011 07:00:00(CEST)

Dear customer,



We are going to upgrade the software on one of our high volume routers at Evoswitch in Haarlem. The maintenance will take place between 6:00 and 7:00 CEST (UTC+2) on the 29th of June 2011. You may see up to 15-20 minutes downtime.



The affected IP ranges:

62.212.82.0/23

62.212.85.0/24

82.192.84.0/24

82.192.94.0/23

83.149.70.0/23

83.149.124.0/22

85.17.24.0/21

95.211.136.0/21

212.7.212.0/23

2001:1AF8:4000::/40





Kind regards,



Leaseweb NOC





[UPDATE 29-06-2011 6:20]

The maintenance has been completed successfully.

29 jun

Secondary router maintenance [Update]

Startdate: June 29th 2011 06:00:00(CEST)
Enddate: June 29th 2011 07:00:00(CEST)

Dear customer,

We are going to upgrade the software on our secondary routers in datacenters Easynet, Shuberg-Philis, and Evoswitch (halls 1, 2 and 3). No impact is expected, the traffic will be routed by the primary routers.

The maintenance will take place between 6:00 and 7:00 CEST (UTC 2) on the 29th of June 2011.

Kind regards,

Leaseweb NOC

[UPDATE 29-06-2011 6:20]

The maintenance has been completed successfully.

21 jun

Evoswitch high volume router upgrade

Startdate: June 29th 2011 06:00:00(CEST)
Enddate: June 29th 2011 07:00:00(CEST)

Dear customer,



We are going to upgrade the software on one of our high volume routers at Evoswitch in Haarlem. The maintenance will take place between 6:00 and 7:00 CEST (UTC+2) on the 29th of June 2011. You may see up to 15-20 minutes downtime.



The affected IP ranges:

62.212.82.0/23

62.212.85.0/24

82.192.84.0/24

82.192.94.0/23

83.149.70.0/23

83.149.124.0/22

85.17.24.0/21

95.211.136.0/21

212.7.212.0/23

2001:1AF8:4000::/40





Kind regards,



Leaseweb NOC

21 jun

[Emergency] High volume router maintenance [Update]

Startdate: June 21st 2011 07:00:00(CEST)
Enddate: June 21st 2011 07:30:00(CEST)

Dear customer,



We need to replace some modules on one of our high volume routers. Only customers which ip’s are listed below will be impacted when we move their uplink to another module.



During the move which will take a few minutes per ports the servers will be offline.



The maintenance will take place between 7:00 and 7:30 on Tuesday 21 Jun 2011 CET (UTC+1).



The affected IP ranges:



85.17.28.64/26



Kind regards,



Leaseweb NOC



[UPDATE]

Maintenance is completed

20 jun

[Emergency] High volume router maintenance

Startdate: June 21st 2011 07:00:00(CEST)
Enddate: June 21st 2011 07:30:00(CEST)

Dear customer,



We need to replace some modules on one of our high volume routers. Only customers which ip’s are listed below will be impacted when we move their uplink to another module.



During the move which will take a few minutes per ports the servers will be offline.



The maintenance will take place between 7:00 and 7:30 on Tuesday 21 Jun 2011 CET (UTC+1).



The affected IP ranges:



85.17.28.64/26



Kind regards,



Leaseweb NOC

14 jun

Temporary problems at Schuberg Philis

Time: June 14th 2011 17:00:00(CEST)


Dear Customer,



We were experiencing temporary troubles in our network at Schuberg Philis datacenter



Because of high CPU load one of our routers was dropping some traffic. A part of incoming traffic to the datacenter Schuberg Philis was affected. At this moment everything is working normally, we are investigating the root cause of this problem.



Regards,

LeaseWeb BV

14 jun

High volume router maintenance [Update]

Startdate: June 14th 2011 07:00:00(CEST)
Enddate: June 14th 2011 07:30:00(CEST)

Dear Customer,



We need to replace some modules on one of our high volume routers. Only customers which ip’s are listed below will be impacted when we move their uplink to another module.



During the move which will take a few minutes per ports the servers will be offline.



The maintenance will take place between 7:00 and 7:30 on Tuesday 14 Jun 2011 CET (UTC+1).



The affected IP ranges:



85.17.27.222/27

85.17.28.64/26



Kind regards,



Leaseweb NOC



[UPDATE @ 07:35]

Maintenance have been moved to next week