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Time: November 28, 2016 11:25:00 (CET)
Dear LeaseWeb customer,
We are currently experiencing issues with parts of our management network.
This results in the unavailability of the management UI for cloudstack private cloud and vCloud private cloud.
The management UI's impacted:
Https://vcrp01nl.leaseweb.com
https://csrp01nl.leaseweb.com
Our engineers are working on fixing the issues as soon as possible.
Time: November 27, 2016 20:02:00 (CET)
Dear Leaseweb Customer,
We are currently experiencing connectivity issues in our WDC-01 datacenter. We are currently investigating the cause of the issues and will provide an update as soon as possible.
Time: November 24, 2016 20:45:00 (CET)
Dear LeaseWeb Customer,
Today between 20:45 and 21:30 CEST we have experienced connectivity issues in part of our network in AMS-01 data center due to a DDoS attack. You might have noticed packet loss or increased latency during that time. The attack has been mitigated and connectivity should now be stable. Should you still experience issues, please open a ticket with support.
37.48.98.0/23
95.211.94.0/23
95.211.168.0/21
95.211.184.0/21
95.211.192.0/21
95.211.224.0/21
95.211.240.0/22
185.17.184.0/23
185.17.186.0/23
37.48.100.0/23
89.144.18.0/24
103.41.176.0/23
104.200.78.0/24
179.43.174.128/26
191.101.16.0/24
212.7.198.0/24
212.114.56.0/23
2001:1af8:4020::/44
Time: November 23, 2016 12:25:00 (CET)
Dear LeaseWeb Customer,
Currently we are experiencing network connectivity issues in a part of our network in AMS. We are currently investigating the root cause and will provide an update once more information is available. Due to the connectivity issues it could be that you are experiencing latency issues or packet loss to certain external hosts
5.79.64.0/20
5.79.88.0/24
5.79.89.0/24
5.79.90.0/24
5.79.91.0/24
5.79.96.0/20
37.48.64.0/19
37.48.80.0/20
37.48.103.0/24
37.48.104.0/21
37.48.112.0/20
95.211.208.0/24
95.211.145.0/24
95.211.244.0/22
94.75.194.0/24
62.212.81.0/24
62.212.95.0/24
85.17.64.0/23 Lees meer
Time: November 22, 2016 19:30:00 (CET)
Dear LeaseWeb Customer,
We experienced connectivity issues in part of our network in AMS between 19:29 and 19:36 due to a card reload on one of our core routers, due to parity errors. The traffic status is up and stable for more than 1 hour now.
The following network prefixes might have been affected:
5.79.64.0/20
5.79.88.0/24
5.79.89.0/24
5.79.90.0/24
5.79.91.0/24
5.79.96.0/20
37.48.64.0/19
37.48.80.0/20
37.48.103.0/24
37.48.104.0/21
37.48.112.0/20
95.211.208.0/24
95.211.145.0/24 Lees meer
We experienced a short interruption on 1 of the 3 100Gbps links to AMS-IX, causing some part of the traffic being dropped. We have recovered the faulty link and you should not experience connectivity issues anymore.
If you have any concerns or questions regarding this maintenance, our engineers are available at [email protected]
Start: 19 October 22h00 (CEST)
End: 21 October 09h00 (CEST)
During this maintenance window, your Web Hosting services will become unavailable for approximately 5 minutes your Plesk panel and FTP access will be unavailable for the full maintenance window if you fall into one of these categories: Lees meer
Time: October 5, 2016 10:40:00 (CEST)
Dear LeaseWeb Customer,
[Update 11:20]
All power has been restored and all services are available again.
–
At the moment we are experiencing network issues in part of our network in FRA-10.
Your services may have been affected for a short interval.
Connectivity has been restored.
Our engineers are currently working in order to isolate and fix the problem.
The problem maybe related to Electrical outage in part of the Data center.
Until the issue has been fixed, you may experiences higher latency, slower speeds to some destinations.
Updates will follow through this NOC posting.
Affected IP address ranges: Lees meer
Time: October 4, 2016 14:45:00 (CEST)
[Update 17:23]
All power is restored and all services should be available again.
Dear LeaseWeb customer,
Today, at 14:45, we encountered a power outage in a part of our AMS-11 data center. This power outage might result in unavailability of your services in the above time-frame.
Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible.
We will update you again as soon as we have more information.
Time: September 20, 2016 16:53:00 (CEST)
Dear Leaseweb Customer,
[UPDATE 17:05]
The issue was caused due to a line card crash. If you still encounter issues please contact us at [email protected].
At the moment we are experiencing connectivity issues in part of our network in AMS-11 due to a hardware issue on one of our MPLS routers in Ring 1. Our engineers are currently working on the problem. Updates will follow through this NOC posting.